Available [here] for your review.
FREE SHIPPING: If you live within the continental USA, we will ship your order absolutely free. for shipping rates to to Canada, Hawaii, or Alaska.
SECURE ORDERING: Our online shopping cart is 100% guaranteed secure... there is no possibility that your card number will be accessed by anyone else. We accept Visa, MasterCard, AmEx and Discover at our secure online server. In addition to the secure cart, we also accept payment via PayPal.
ORDER TOLL FREE: You can call us toll free at 1-800-218-6185 if you'd prefer to give us your credit card number over the phone rather than by secure online ordering. All 4 major cards accepted toll free. If we are not in when you call, leave your phone number and we'll call you back. If you have any questions, please call us at 1-304-824-5651 (Monday - Saturday, 10am to 8pm EST).
SATISFACTION GUARANTEED: If for any reason you are not happy with your order, please let us know. We will arrange to replace it, or will refund your purchase price. If any item in your order is damaged in transit, we will immediately arrange for a pickup and will replace it at no additional charge to you.
READY TO HANG: Your window arrives ready to hang, with simple instructions for hanging it in the most secure manner.
ORIGINAL ART: All our work is originally designed and handmade by the Contois Reynolds Studio, and is signed by the artists prior to shipping.
ALL ORDERS ARE PROMPTLY FILLED: Even though all of our work is originally handmade, it still should not take any more than about 21 to 24 days before it is shipped... if for any reason it will be longer than that, we'll be certain to let you know.
ALL ITEMS AVAILABLE IN VARIETY OF COLORS: We want our windows to complement your decor in every way, so we offer a [variety of colors] for each design.
Please feel welcome to if you have any questions about the colors -- if requested we can send you small glass samples to help in the selection.
SPECIAL REQUESTS: Every design we sell is handmade by our studio, so if you have a special color request, just let us know and if we can make it for you like that, we will. Please note however -- we can *not* change the sizes of our windows.
REGARDING CUSTOM COMMISSIONS: At this point we only sell windows based on the designs that you can view at this website, and therefore rarely take any custom work. We are of course happy to provide custom color combinations for any window which we display here at SGAW -- let us know if you want something special.
GIFT SHIPPING AVAILABLE: If you need a gift for a friend or loved one, we are happy to send it directly to them, with an enclosed short message of your wording.
SAFE DELIVERY: All orders are very carefully packed for safe transit. In the event of accidental damage by the carrier, we will immediately arrange for a pickup and will replace the selection at no additional charge to you.
YOUR PRIVACY IS ASSURED:
- Your credit card number is sent via encrpytion to a totally secure server -- there is no possibility it will be available to anyone else. It is 100% guaranteed safe & secure.
- We never sell, trade, or give away any email addresses or contact information to anyone, for any reason.
ADDITIONAL QUESTIONS??: If you did not find the answer here, go to our informative [FAQ] or [Contact Us] directly.
